So for anyone who works a normal Monday-Friday workweek this means you’ll need to take off work multiple times before your dress is finished. You can only get alterations done between 10-4 on weekdays. My main frustration was the poor communication initially, and the hours for alterations. The new seamstress was very nice and did a good job on alterations. I’m not mad about that, because I understand being new to a role takes time to catch up with clientele and get appointments schedule, etc. At this point I was 2 months out from my wedding, frustrated, and stressed out. After that it was another two weeks before I was finally able to schedule a fitting with the new seamstress. Finally she sent me a text saying she was no longer with Bliss. It was a back and forth phone tag for over a month. First I had extreme difficulty getting in touch with the streamstress to schedule an appointment. However, after purchasing my dress my experience shifted slightly. I felt extremely misled and had a lot of my time and money wasted. I thought that since this was a nice store on Magazine Street I would not run into these kinds of problems. This was my reception dress, as I had a ceremony dress that I had altered at another location (which required way more work and only cost $250, I highly recommend Bee's Tailor in Kenner).
If Bliss wants to charge a premium for alterations, the alterations should be of the highest quality. The straps still did not sit flush and bunched at points. The dress fitted well enough but if I am going to be honest, I was not totally satisfied especially after seeing pictures of myself at my reception. They only offer fittings in the middle of the week during the day. I was so nervous and upset that the dress would not be ready and humiliated that I spent so much money and taken so much time off of work for these fittings. The third time I went in was the week before my wedding. Also, where she had added a pad for the breast was sticking out. Also, there was a lot of bunching of material under my arms where it should have been flush. The second time, the straps were so tight I could barely squeeze my arms through them, and the back of the dress was still uneven in a section. The first time, the hem at the bottom was totally uneven and the straps did not appear to be altered at all. I had to go back and forth for fittings three times after the initial fitting due to several issues. I was still unhappy but I'd already taken off of work and thought they would do a good job. There were three or four sales people behind the counter frowning at me the whole time. They then told me "well we can go from a category 4* to a category 1* alteration" (I might have the categories mixed up not that it matters). I was so upset and humiliated as I told them before what my budget was. After I got fitted they told me I had to pay in advance, and that the alterations cost OVER $800! I was so upset considering this was a very simple dress which required very basic alterations such as taking up the straps and hemming the bottom. I found my dress and scheduled my alteration appointment with Bliss Bridal once the dress came in. They knew my budget and said they would accommodate me. Tally doable and that the store offers alterations.
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